Anaheim Majestic Garden Hotel

Wonderful continental buffet for breakfast.

The pillows are too big and uncomfortable (especially for kids). No one greeted us and offered help at the lobby upon arrival.

Location is close to airport and staff was friendly and proficient

I liked the cleaning / driving / maintenance staff. The desk staff seemed a bit rude and actually unprofessional. The pool area was a lot of fun. We ordered pizza and had a few drinks after a long days at Disneyland. We were able to enjoy the fireworks!

At $160.00 - $190.00 per night, I didn't like that I had to pay $10.00 per day for in room wireless or have to go down to the lobby for free wireless (which didn't work). I stayed at Sheraton's many times for business so I asked the desk person if many people complain - she commented no - we mainly have families here.... Seemed condescending to me - families use wireless now to run their households so it was an odd answer to me. We are a family, but were on vacation from business, so it was important to be able to stay connected. Also, we had to pay $10/day for parking. We were also charged for bottled water that appeared to be complementary $5.00 each. Nickel and Dimed us... Don't like that.

My nine year old daughter loved the castle theme and the nice swimming pool.

Disney Shuttle, Fireworks from lot every night with a good view

Carpet bubbling up a lot in common areas

Shutter to Disneyland was very convenient. Beds were extra comfy with down pillows and good mattresses.

Some of the front staff very short with our questions.

Shuttle to Disneyland very good, reliable, quick ride.

Halls were dingy, carpets had been wet and were buckled.

Great rooms, near Diseyland just a few minutes away.with hotel transport, very clean rooms fine if you looking for a hotel near disney land for all the family!!!

We really enjoyed our stay at the Sheraton, the staff was very friendly and I also loved the fact that the shuttle service was free and took us right to our destination, Disneyland!!

The only thing I did not like however was the smell in our room at first, it did smell like smoke even though our room was a non smoking room, and also the bathroom was very small.

I felt very well taken care of . They had a game room for the kids, swimming pool andhot tub.they had childern friendly channels. the room service was great. They had wifi for computer lap tops. It was nice luxuries and very family oriented. The rooms were cleaned well and they had movies you can choose from to watch on the t.v. I will come back and stay there agian. highly recamended. the resturan was very nice and accomidating with a family of chldern. My kids were very well be haved adn they enjoyed their food.

th range on the thermoste it was either too cold or toohot.

Nothing at all the owners should hire real customer service workers.

My family and I did not like anything about the hotel, we were disappointed at the lack of customer service this hotel had. The rugs were very dirty with exception to the lobby but my family and I were not staying in the lobby, the room felt like a motel six hotel the staff never answers when we called the front desk, rooms were very dirty windows very dirty everything about my vacation was horrible. My family and I are on are way to san Diego and we were planning on staying at the Sheraton but never again, after that horrible experience I will tell all my family and friends not to stay at this over priced motel six such a rip off.

Size of rooms excellent!! Poolside with back door access The staff was awesome and the guys that drove the shuttle were great as well

This hotel was dirty, mouldy, and overall very poor quality for a Sheraton. It was well below our expectation. We changed rooms three times because of the mould, ordor and dust. Our second room, the toilet ran all night long, so we moved in the morning. In our newer room we watched a lizard run out of the room. There was one helpful staff person, the others really coud care less about our concerns. The service in the restaurant was poor. It felt as if we were an inconvenience to serve. I definitely would not stay here again.

The restaurant staff were superb - uniforms were meticulous and well presented, Their manner was professional, courteous and attentive without being intrusive.

I had a problem with me credit card company who had incorrectly locked my card. When I asked for assistance for a reverse charge call she trotted out some company line policy about 'not our fault so not our problem' or words to that effect. This was disappointing - it seemed that I may have incurred a cost which might have affected the profit on my stay!

We stopped off for breakfast at Mimis cafe on the way to Disneyland. Mimis cafe is a 10 minute walk from the Sheraton Hotel and serve a lovely breakfast, it's a further 10 minute walk to Disneyland, we got the free shuttle back to the Hotel late in the evening, after the fireworks which were spectacular! The other Disney park has a water and light show which we went to at 10:30 in the evening, another spectacular show, again got the free shuttle back, there is an earlier viewing but we missed it! We were busy enjoying the rides. All in all, the Sheraton Anaheim Hotel was convenient, comfortable and clean, I would recommend this Hotel.